Shipping Policy

Last Updated: March 31, 2026

1. Overview

At TopBasket, we strive to deliver your orders as quickly and reliably as possible. We ship worldwide and are committed to keeping you informed every step of the way.

2. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation
Orders placed on weekends or public holidays will be processed on the next business day
You will receive an order confirmation email immediately after purchase
A shipping confirmation email with tracking details will be sent once your order is dispatched

During peak seasons or sales events, processing may take slightly longer. We appreciate your patience.

3. Delivery Timeframes

Destination	Estimated Delivery
Worldwide (Standard)	7–15 business days

Delivery times are estimates and may vary due to customs clearance, local postal delays, or other factors outside our control.

4. Worldwide Shipping

We proudly ship to customers all around the world 🌍

We currently offer standard international shipping to most countries
Some remote locations may require additional delivery time
Any applicable customs duties, taxes, or import fees are the responsibility of the customer and vary by country

5. Shipment Tracking

Once your order is shipped, you will receive:

A shipping confirmation email with your tracking number
A link to track your package in real time
Tracking updates may take 24–48 hours to appear after dispatch

If you haven't received tracking info within 5 business days of your order, please contact us at support@topbasket.shop

6. Shipping Delays

While we do our best to meet delivery estimates, delays can occasionally occur due to:

Customs inspections or clearance
Weather conditions or natural events
High-volume shipping periods (holidays, sales)
Carrier delays beyond our control

If your order is significantly delayed, please reach out and we'll investigate promptly.

7. Lost or Stolen Packages

If your tracking shows delivered but you haven't received your package:

Check with neighbors or building reception
Check all entry points of your property
Wait 2–3 business days (sometimes packages are marked delivered early)
Contact us at support@topbasket.shop — we'll work with the carrier to resolve it

8. Incorrect Shipping Address

Please double-check your shipping address before placing your order. If you notice an error:

Contact us immediately at support@topbasket.shop
We can update the address if the order has not yet been shipped
Once shipped, we are unable to redirect packages and cannot be held responsible for delivery to an incorrect address